How might a leading low-cost airline leverage its existing infrastructure to create a fast, easy, and reliable courier service, bridging the gap in urgent, fragile, and independent shipments

This project wasn’t just about designing a tool, it was about fundamentally rethinking how enterprises approach procurement. By replacing static forms and fragmented workflows with an AI-driven, conversational interface, we reduced the average procurement time from 6 weeks to just 48 hours.

This case study is part of an assignment in which I was asked to design an eCommerce app with a specific niche which is Cycling. Check out the process I worked and how I came up with was an eCommerce app exclusively for Cycling.